SpinMills Casino Privacy Policy
At SpinMills Casino, accessible via spinmillscasino.co.uk, we are committed to safeguarding your privacy and ensuring that your personal data is handled responsibly and transparently. This Privacy Policy explains how we collect, use, store, and share your information when you use our website and services. By using SpinMills Casino, you agree to the terms outlined herein. If you do not agree with any part of this policy, please do not use our services.
1. Data Controller
The data controller responsible for your personal information is SpinMills Casino Ltd, registered in the United Kingdom. For any questions or concerns regarding your privacy or data protection, you can contact our Data Protection Officer at [email protected].
2. Information We Collect
We collect and process the following categories of personal data:
- Full name, date of birth, and gender
- Contact details such as email address, postal address, and telephone number
- Account registration information and preferences
- Login credentials and security details
- Financial data related to deposits, withdrawals, and transactions
- Technical data including IP address, device type, browser information, and cookies
- Usage data showing how and when you use our services
- Identity verification documents to comply with UK Gambling Commission regulations
- Special category data (e.g., health information) only if voluntarily provided for responsible gambling or self-exclusion purposes
- Information from third-party sources for fraud prevention and regulatory compliance
3. How We Use Your Personal Data
Your data is processed for the following purposes:
- To create and manage your account and provide our gaming services
- To verify your identity and age in line with UK Gambling Commission requirements
- To process financial transactions securely and accurately
- To comply with legal obligations including anti-money laundering (AML) and responsible gambling rules
- To communicate important updates, account notifications, and changes to our services
- To administer promotions, bonuses, and competitions
- To personalise your gaming experience and tailor marketing communications (with your consent)
- To improve our website, services, and security measures through analysis and monitoring
- To detect and prevent fraudulent or suspicious activity
4. Legal Basis for Processing
We process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Gambling Act 2005. Our lawful bases include:
- Your explicit consent (e.g., for marketing communications)
- Performance of a contract (providing gaming services)
- Compliance with legal obligations (e.g., identity verification, AML)
- Our legitimate interests (e.g., improving services, fraud prevention), balanced against your rights
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined above and to comply with legal and regulatory requirements. Typically, your data is kept for up to five years after your account is closed or inactive. Certain records, such as those related to self-exclusion or unresolved investigations, may be retained longer in accordance with UK Gambling Commission guidance.
6. Marketing Communications
We will only send you marketing materials if you have given your explicit consent. You can manage your marketing preferences at any time through your account settings or by using the unsubscribe link in our emails. We respect your choices and will not send promotional messages if you opt out.
7. Cookies and Tracking Technologies
SpinMills Casino uses cookies and similar technologies to enhance your experience, including:
- Ensuring website functionality and security
- Remembering your preferences and settings
- Analysing website traffic and performance
- Delivering relevant advertisements
You can control or disable cookies through your browser settings; however, some cookies are essential for the proper functioning of our website.
8. Sharing and Transferring Your Data
We may share your personal information with:
- Service providers such as payment processors, IT and software providers
- Regulatory and law enforcement authorities as required by UK law
- Fraud prevention and identity verification agencies
- Affiliates within the SpinMills corporate group
- Third parties you have authorised us to share data with
If your data is transferred outside the United Kingdom or European Economic Area (EEA), we ensure appropriate safeguards such as standard contractual clauses are in place to protect your information.
9. Data Security
We implement robust technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These include encryption, secure servers, access controls, and regular security audits.
10. Your Rights
Under UK data protection law, you have the following rights regarding your personal data:
- The right to be informed about how your data is used
- The right of access to your personal data
- The right to rectification of inaccurate or incomplete data
- The right to erasure (“right to be forgotten”) in certain circumstances
- The right to restrict or object to processing in specific cases
- The right to data portability
- The right to withdraw consent at any time without affecting prior processing
- The right not to be subject to solely automated decision-making with legal or significant effects
To exercise any of these rights, please contact us at [email protected]. We will respond promptly and in accordance with applicable laws.
11. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly. Continued use of SpinMills Casino after updates signifies your acceptance of the revised policy.
12. Complaints
If you have concerns about how we handle your personal data, please contact us first at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK’s independent data protection authority. More information can be found at the ICO website: https://ico.org.uk.
13. Responsible Gambling
We are committed to promoting responsible gambling and protecting vulnerable customers. If you feel your gambling is becoming a problem, we encourage you to seek help. Useful resources include BeGambleAware, which offers confidential advice and support.
Last updated: 15 June 2025
