SpinMills Casino Terms and Conditions
Last Updated: 28.05.2025
1. Introduction
1.1. These Terms and Conditions (“T&Cs”) govern your access to and use of the SpinMills Casino website, located at spinmillscasino.co.uk (“Website”), and all associated services provided by SpinMills Casino (“Operator”, “we”, “us”, “our”).
1.2. By registering an account, depositing funds, or otherwise using our services, you confirm that you have read, understood, and accepted these T&Cs, along with our Privacy Policy, Responsible Gambling Policy, and any other relevant documents.
1.3. If you do not agree with any part of these terms, you must not use the Website or create an account.
2. Definitions
- Player/User/You: Any individual who registers or uses the Website.
- Account: Your personal profile created on the Website.
- Games: All casino games, live casino products, and other gaming offerings available on the Website.
- Operator: SpinMills Casino, the company licensed to operate the Website.
- Bonus: Any promotional offer, including free spins, bonus funds, or other incentives.
3. Eligibility and Compliance
3.1. You must be at least 18 years old and meet the legal gambling age in the United Kingdom to register and play. Verification of age and identity is mandatory.
3.2. It is your responsibility to ensure that online gambling is legal in your jurisdiction. Access to the Website from countries where gambling is prohibited is not permitted.
3.3. Employees of the Operator, its affiliates, and their immediate family members are prohibited from registering or playing on the Website.
4. Account Registration and Management
4.1. Only one Account per individual, household, IP address, or device is permitted. Multiple accounts will be closed and winnings forfeited.
4.2. You must provide accurate, truthful, and current information during registration, including full name, date of birth, address, email, and payment details.
4.3. The Operator reserves the right to request documentation to verify your identity, such as a passport, driving licence, or utility bill, at any time.
4.4. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your Account.
4.5. You may close your Account at any time by contacting Customer Support.
5. Deposits and Withdrawals
5.1. Deposits must be made using payment methods registered in your name. Minimum and maximum deposit limits apply and are detailed in the Banking section of the Website.
5.2. The Operator does not charge fees for deposits; however, your payment provider may impose charges.
5.3. Withdrawals will be processed only to the payment method used for deposits, where possible, subject to UK anti-money laundering laws and verification procedures.
5.4. Withdrawal requests may require identity verification and can be subject to reasonable processing times. Delays caused by third-party payment providers are beyond the Operator's control.
5.5. The Operator reserves the right to withhold or reverse transactions if fraudulent activity or breaches of these T&Cs are suspected.
6. Inactive and Dormant Accounts
6.1. Accounts with no login activity for 12 consecutive months are deemed inactive.
6.2. Inactive Accounts with a positive balance may incur a monthly administrative fee, which will be notified to you in advance.
6.3. Accounts with zero balance may be closed after 12 months of inactivity.
6.4. Dormant Accounts can be reactivated by contacting Customer Support and completing any required verification.
7. Responsible Gambling
7.1. SpinMills Casino is committed to promoting responsible gambling and provides tools such as deposit limits, loss limits, session time limits, and self-exclusion options.
7.2. If you feel your gambling is becoming problematic, please use these tools or contact our support team for assistance.
7.3. For further help and advice, please visit the UK Gambling Commission’s responsible gambling resources at www.gamblingcommission.gov.uk and GamCare at www.gamcare.org.uk.
8. Prohibited Activities
8.1. You must not engage in any fraudulent or illegal activities, including but not limited to:
- Money laundering or financing of terrorism
- Using bots, automated software, or cheats
- Collusion or manipulation of games
- Opening multiple accounts to exploit bonuses or promotions
- Using VPNs or proxies to circumvent geo-restrictions
8.2. The Operator reserves the right to suspend or close Accounts and withhold winnings in cases of suspected misconduct or breaches of these T&Cs.
8.3. Account sharing or allowing others to play on your behalf is strictly prohibited.
9. Bonuses and Promotions
9.1. All bonuses and promotions are subject to specific terms and wagering requirements, which must be adhered to and are available on the Promotions page.
9.2. Abuse of bonuses, including multiple account usage or collusion, may result in cancellation of bonuses and forfeiture of winnings.
9.3. Bonuses and free spins may have expiry dates and be restricted to certain games as specified.
10. Game Fairness and Technical Issues
10.1. All games are provided by certified software suppliers and use Random Number Generators (RNGs) to ensure fairness and unpredictability.
10.2. The Operator reserves the right to void bets or winnings arising from technical malfunctions, errors, or breaches of these T&Cs.
11. Limitation of Liability
11.1. The Operator is not liable for any losses or damages resulting from your use of the Website, including but not limited to technical failures, interruptions, or delays.
11.2. You accept that all gambling involves risk and agree to play responsibly. The Operator’s liability is limited to the amount of your last deposit.
11.3. We are not responsible for the content or security of external websites linked from our Website.
12. Data Protection and Privacy
12.1. Your personal data is processed in accordance with our Privacy Policy, which complies with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.
12.2. We employ industry-standard security measures to protect your data from unauthorised access, loss, or misuse.
12.3. For full details, please review our Privacy Policy available on the Website.
13. Intellectual Property
13.1. All content, trademarks, logos, and materials on the Website are the exclusive property of SpinMills Casino or its licensors.
13.2. You may not copy, reproduce, modify, or distribute any Website content without our prior written consent.
14. Complaints and Dispute Resolution
14.1. Should you have any complaints, please contact our Customer Support team promptly.
14.2. We endeavour to resolve all disputes fairly and efficiently.
14.3. If you remain dissatisfied, you may escalate your complaint to an independent Alternative Dispute Resolution (ADR) provider or the UK Gambling Commission.
14.4. All complaint communications must be submitted in writing.
15. Amendments to Terms
15.1. The Operator reserves the right to update or amend these T&Cs at any time.
15.2. Significant changes will be communicated via email or prominent notices on the Website.
15.3. Continued use of the Website after changes constitutes acceptance of the updated T&Cs.
15.4. It is your responsibility to review these Terms regularly.
16. Contact Information
For questions, support, or to exercise your rights under these T&Cs, please contact us:
- Email: [email protected]
- Live Chat: Available on the Website
By registering and playing at SpinMills Casino, you confirm that you have read, understood, and agree to abide by these Terms and Conditions.
